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Pay your water bill with ease and convenience.
Hillsboro Clean Water Services provides reliable and efficient wastewater collection and treatment services to the residents and businesses of Hillsboro, Oregon. Our Bill Pay service allows customers to conveniently pay their bills online, by mail, or in person.
Pay your Hillsboro Clean Water Services bill online today and avoid late fees.
Understanding Your Hillsboro Clean Water Services Bill
Understanding Your Hillsboro Clean Water Services Bill
Your Hillsboro Clean Water Services bill provides a detailed breakdown of the charges associated with your water and sewer services. Understanding the bill’s components can help you manage your water usage and budget effectively.
The bill typically includes the following sections:
* **Account Summary:** This section provides an overview of your account, including your current balance, due date, and payment history.
* **Usage Charges:** This section details your water and sewer usage for the billing period. The charges are based on the amount of water consumed and the applicable rates.
* **Fixed Charges:** These charges cover the fixed costs associated with maintaining the water and sewer infrastructure, such as maintenance, repairs, and capital improvements.
* **Other Charges:** This section may include additional charges, such as late payment fees, service connection fees, or backflow prevention device fees.
* **Payment Information:** This section provides instructions on how to pay your bill, including the available payment methods and due date.
To ensure accurate billing, it’s important to regularly check your water meter and report any discrepancies to Hillsboro Clean Water Services. Additionally, consider implementing water-saving measures to reduce your consumption and lower your bill.
If you have any questions or concerns regarding your bill, don’t hesitate to contact Hillsboro Clean Water Services. Their customer service representatives are available to assist you and provide further clarification.
Understanding your Hillsboro Clean Water Services bill is essential for managing your water usage and budgeting. By familiarizing yourself with the bill’s components and implementing water-saving practices, you can optimize your water consumption and keep your bills under control.
Convenient Ways to Pay Your Hillsboro Clean Water Services Bill
**Hillsboro Clean Water Services Bill Pay: Convenient Ways to Pay Your Bill**
Paying your Hillsboro Clean Water Services bill is essential to ensure uninterrupted water and wastewater services. To make this process as convenient as possible, the utility offers a variety of payment options to suit your needs.
**Online Bill Pay**
The most convenient way to pay your bill is through the Hillsboro Clean Water Services website. Simply create an online account and link your bank account or credit/debit card. You can then schedule automatic payments, view your bill history, and receive email notifications when your bill is due.
**Mail-In Payments**
If you prefer to pay by mail, you can send your payment to the following address:
Hillsboro Clean Water Services
P.O. Box 1000
Hillsboro, OR 97123
Please include your account number and the payment stub from your bill to ensure proper processing.
**In-Person Payments**
You can also pay your bill in person at the Hillsboro Clean Water Services office located at:
150 S.E. 10th Avenue
Hillsboro, OR 97123
The office is open Monday through Friday from 8:00 AM to 5:00 PM.
**Phone Payments**
To pay your bill over the phone, call the Hillsboro Clean Water Services automated payment line at (503) 681-6151. You will need your account number and a credit/debit card or bank account information.
**Third-Party Payment Services**
Hillsboro Clean Water Services has partnered with several third-party payment services to provide additional payment options. These services include:
* **Xpress Bill Pay:** Pay your bill online or through your mobile device.
* **PayNearMe:** Pay your bill at participating retail locations, such as 7-Eleven and CVS.
* **Western Union:** Pay your bill at Western Union locations worldwide.
**Payment Due Dates and Late Fees**
Your Hillsboro Clean Water Services bill is due on the 20th of each month. Late payments may incur a late fee of 1.5% per month. To avoid late fees, it is recommended to set up automatic payments or pay your bill promptly.
**Additional Information**
If you have any questions or need assistance with your bill, please contact Hillsboro Clean Water Services at (503) 681-6151 or visit their website at www.hillsborowater.org.
Troubleshooting Common Issues with Hillsboro Clean Water Services Bill Pay
**Troubleshooting Common Issues with Hillsboro Clean Water Services Bill Pay**
Experiencing difficulties with your Hillsboro Clean Water Services bill payment? Here’s a comprehensive guide to help you resolve common issues:
**1. Incorrect Account Number or Address:**
Ensure that you have entered the correct account number and service address. If you’re unsure, contact Hillsboro Clean Water Services for verification.
**2. Payment Not Processed:**
If your payment has not been processed, check the following:
* **Insufficient Funds:** Ensure that your bank account has sufficient funds to cover the payment amount.
* **Payment Method:** Verify that you have selected the correct payment method (e.g., credit card, debit card, or e-check).
* **Technical Issues:** Contact Hillsboro Clean Water Services to report any technical issues that may be preventing payment processing.
**3. Late Payment:**
If you have missed a payment deadline, you may incur late fees. To avoid this, set up automatic payments or pay your bill promptly.
**4. Overpayment:**
If you have accidentally overpaid your bill, contact Hillsboro Clean Water Services to request a refund. They will typically process refunds within 10 business days.
**5. Disputed Charges:**
If you believe there is an error on your bill, contact Hillsboro Clean Water Services immediately. They will investigate the issue and make any necessary adjustments.
**6. Account Closure:**
If you have closed your account, you may still receive a final bill. Pay this bill promptly to avoid any outstanding balances.
**7. Payment Options:**
Hillsboro Clean Water Services offers various payment options for your convenience:
* **Online:** Pay securely through their website using a credit card, debit card, or e-check.
* **Mail:** Send a check or money order to the address provided on your bill.
* **Phone:** Call Hillsboro Clean Water Services to make a payment over the phone.
* **In Person:** Visit their office to pay in person with cash, check, or credit card.
**8. Contact Information:**
For further assistance or to report any issues, contact Hillsboro Clean Water Services at:
* Phone: (503) 681-5300
* Email: [email protected]
* Website: https://www.hillsborowater.org/
Remember, timely and accurate bill payment is essential to maintain uninterrupted water services. If you encounter any difficulties, don’t hesitate to contact Hillsboro Clean Water Services for assistance.
Q&A
**Question 1:** How can I pay my Hillsboro Clean Water Services bill?
**Answer:** You can pay your bill online, by mail, or in person at the Hillsboro Clean Water Services office.
**Question 2:** What is the due date for my Hillsboro Clean Water Services bill?
**Answer:** The due date for your bill is typically 20 days after the bill is issued.
**Question 3:** What happens if I don’t pay my Hillsboro Clean Water Services bill on time?
**Answer:** If you don’t pay your bill on time, you may be charged a late fee and your service may be disconnected.**Conclusion:**
Hillsboro Clean Water Services provides convenient and secure bill payment options for its customers. The online portal, mobile app, and automated phone system offer flexibility and ease of use. Customers can also pay in person at the customer service center or by mail. The utility’s commitment to customer satisfaction is evident in its multiple payment channels and the availability of assistance for those who need it.